Office Manager 

Seasonal (Mid-May through October), Full-time (flexible days but will include some weekends depending on shifts)

We are looking for a proactive, organized Office Manager who can make this position their own and be a key part of our team during an important period of transition and growth. This role includes room for expansion, especially in helping improve and modernize our financial and administrative systems.

The Office Manager is the central hub of daily operations, supporting customers, members, students, and staff while keeping the office running smoothly and professionally.

What You’ll Do

Customer Service & Front Desk

  • Serve as the main point of contact for all inquiries

  • Book scenic rides, greet guests, take payments, ensure safety protocols are understood

  • Schedule flight instruction and support students

  • Assist visiting pilots and manage transient aircraft fees

Membership Support

  • Assist current members with scheduling and account questions

  • Onboard new members and ensure all admin steps are completed

Office & Operations

  • Maintain office organization, filing systems, and correspondence

  • Order merchandise, supplies, and operational items

  • Keep the workspace safe, tidy, and efficient

Finance & Systems

  • Process invoices, track expenses, handle petty cash

  • Complete month-end reporting and credit card reconciliation

  • Enter daily flight data and invoice customers in QuickBooks

  • Support improvements to financial processes and help modernize administrative systems

Human Resources

  • Onboard new employees and maintain personnel files

  • Coordinate staff schedules and submit biweekly timesheets

  • Supervise part-time front desk staff and contract cleaner

What We’re Looking For

  • 2+ years of office administration or management experience

  • Strong communication skills and attention to detail

  • Ability to work independently and take initiative

  • Comfortable working with youth and the public

  • Positive attitude, quick thinking, sense of humor

  • Marketing/social media skills a plus

  • Aviation background helpful but not required

  • High school diploma required; higher education preferred

Who Thrives Here

Someone who enjoys a dynamic environment, takes pride in ownership, and wants to help strengthen systems and processes—not just maintain them. You’ll work with a friendly, supportive team in a unique aviation setting with a strong community and youth presence. 

If you want meaningful work, room for growth, and the chance to make an impact, we’d love to hear from you.

Please tell us about yourself in an email with resume to soar@sugarbushsoaring.com